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I got an email this week, the opening line of which was:

Hi Jan (pronounced ‘Yawn’)

It is pronounced “Yawn”, at least in an American accent, but someone has clearly added that little factoid to the surname field in their contact management system instead of a notes field. As a result, when they ran a mail merge or something similar for an emailed press release, it made it in there. Good job it didn’t say, “lousy analyst - doesn’t know what he’s talking about” or anything similar…

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